New Hub 5 Not Working With Single Wifi Pod

[Submersed2640]

Hi, I was sent a Hub 5 in the post, hub is activated & it is working well.

My single wifi pod no longer works though & in the connect app it says it is offline.

The pod was working fine with the Hub 3 I had before.

Does the pod need pairing with the new Hub 5 & if so how?

Thanks

Terry

[Nathan_B]

Hi there @Submersed2640 👋 Welcome back to the forum and thanks for your post 😊

Sorry to see you're having issues with the WIFI Pods connecting to your new Hub. I can certainly check to see why things don't seem to be working for you.

To do this I'll send you a PM to confirm your details.

Regards

Nathan