Need to get hold of a replacement sim card? You’ll just need to speak with an advisor so they can get everything set up on the account ready for the new SIM. Simply dial 789 from a Virgin Mobile handset, or 0345 6000 789 from any other line. You can ...
I am also having the same issue, would really appreciate it if someone could help me turn the parental lock off so i can check bets when out with friends.
I’m a virginmobile customer and have 4 sims and a phone. I’ve tried logging into O2 priority app using my log in details (the same as I would to get to my billing account) but I get a message saying your email address or password was incorrect. It ap...
I am going to Turkey at the weekend and am trying to turn off Data Roaming, however I am unable to do this as it says my account has a softlock on it. How can I ensure that my roaming gets turned off and I won't incur additional charges whilst abroa...
I just attempted to make a charity donation via text, only to receive a message stating that I've hit my spending cap. I haven't got a spending cap and don't intend to have one. Tried to either remove or increase the spending cap and just get an er...
I'm trying to access my device contract but my email no longer has the account number and key. How can I get these?
hi, i am trying to view my credit agreement, but it is asking for a security key. I do not have this and have looked through previous e mails and cannot find it. Can someone help please.
HiI hope someone can help me. Last month when I looked at my credit report I noticed a £70 payment owed to VM. I was so confused as I left VM a long time ago. When I received this months credit report I noticed the payment had gone up to £92.I spoke ...
Hy, insurance company request long proof of usage but virgin mobile refuse to provide as my mobile is not from Virgin. now insurance company asking for refusal letter/proof .how I get that?
New sim card needed as damaged, can this be sorted via this community? Thanks
Hi I’m Unable to find my security key email for phone contract. Can you please help? thanks
