My credit report has notified me of a new virgin media account which is appearing on my file. I have not signed up for any virgin media services, and was wondering what I need to do to find out if its fraud? I had an account but it was closed maybe a year ago so I wonder if it's that? Ideally id like to be able to email as I don't use the phone. I've seen an email posted here in the community but don't want to use a random address with such personal info.
Can an agent please advise? Thank you.
