Re: E-Billing - unable to switch it on so being charged for paper ones!
I am having the exact same issue I would like to remove this and switch to eBilling too.
I am having the exact same issue I would like to remove this and switch to eBilling too.
I got an email last week and again today stating - "Don’t forget, your Virgin Media contract’s coming to an end soon. Renew today and keep the same superfast speeds, Virgin Media benefits, and O2 perks with our online exclusive offer – and get peace ...
I'm out of contact so my price has jumped up quite a bit. I've spent many many hours over the last few days conversing with the renewals people on WhatsApp. Some of these conversations have taken a long time and I've needed to do things meanwhile an...
Can't find area reference postcode is [REMOVED] [MOD EDIT: Personal and private information has been removed from this post.]
I have an open Virgin account now and the payments are completely up to date. I last had Virgin in 2019 and have the email issuing me a refund at the end of my contract when I returned the equipment. I’ve started receiving text messages from CRS acti...
Speed and issues in SW14 London, VM cannot fix issue. Do not switch to Virgin they are unable to fix after 4 weeks and impossible to talk to anyone with answers.
My uncle (88 years old), like many fixed income elderly people, is struggling to pay his bills. Having been asked to look at his accounts I was SHOCKED to learn that Virgin Media is charging him £168/month for a basic service (broadband, telephone an...
Hello, I too need VAT invoices and a breakdown of my bill. Can you help me please? Many thanks!
I’ve been chat dumped twice. Told I needed to go to Disney to sort. Their customer service was superb. They told me they cannot add Disney to my Virgin account- of course they can’t; they are Disney.Despite receiving email (only manually triggered by...
chat bot accessed wrong account but with same name and a/c number as me!Just switched to another provider. My contract expired in August 2023. Last week, I contacted VM via 'chat' facility to check that all services would be disconnected and to requ...
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