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Forum Posts

Packet loss and high/erratic ping

Since Sunday the 18th I've been getting up to 20% packet loss and my pings been all over the place at what looks like peak times. I know this is the gaming support forum but it's the only one that mentions connection issues so apologies if this is th...

Chez92 by Up to speed
  • 500 Views
  • 3 replies
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Lagging when gaming with Ethernet cable

Hi, we used to be with sky broadband getting 50Mbson a good day. Switched to virgin media 2 months back and now getting a steady 330-370Mbs.My hub is next to my TV so I have a Ethernet cable from the hub to my Xbox. I’m having spotty issues with in g...

larana by Joining in
  • 385 Views
  • 2 replies
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moderate nat type

Hello, i want play cod mw2 but my nat type is moderate and i need open nat type. i tried everything online but it just not work.I have hub 4

xBROLISx by Tuning in
  • 1129 Views
  • 5 replies
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Connection issue for certain mobile game.

Myself and family trying to access the mobile game "The Walking Dead - Dead City". Access works fine via VPN, or mobile data. However the virgin WiFi does not allow the game to load at all. All usual reset, reinstall and WiFi checks have been carried...

Intermittent Upload Speed while streaming

Hi!Have been having trouble with with my upload speed dropping randomly whilst streaming for about 2 weeks.Upload speed us usually 10-20 Mbps but will drop to 2-5 Mbps for approximately 2-5 minutes. This happens roughly every 30 minutes but is interm...

Experiencing packet loss

Since Saturday I have been experiencing packet loss.I Dowloaded a tool called ping plotter use it a reasonable amount at work. And to multiple destinations both via host name and IP address I was experiencing intermittent packet loss.I don't drop pac...

Playstation Network Connection Error

I have a Playstation 5 set up via wifi on my Hub 3 rooter. Had no issues until yesterday after the Hub had some connection issues and I had to reset it. Since then, I have been unable to connect specifically to the Playstation Network - it keeps sayi...

Packet loss persists after 2 engineer vists

Hi, have had 2 separate engineers out on 2 visits and the problem with my internet still persists, constant packet loss through the day. Have had a new hub installed as well as a cable changed on the last visit which I was assured was causing the pro...

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James233 by Tuning in
  • 1048 Views
  • 8 replies
  • 1 kudos

Roaming isssues

I didn't realise I needed to turn on roaming and can't sign it to do so as I can't remeber my password or email and can't verify due to lack of service please help

Nikki10 by Joining in
  • 309 Views
  • 1 replies
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Missing Xbox gift

Hi all. Hope someone can help. I received the standard we are ready to send your free gift but since then absolutely nothing.The last email I had from them was over a month ago. Cheers. 

Dannyk84 by Joining in
  • 381 Views
  • 1 replies
  • 0 kudos