20-10-2023 09:02 - edited 20-10-2023 09:04
hi
on wednesday morning my @virginmedia.com mailbox stopped working. i use outlook to receive/send emails but it keeps saying "Task 'Synchronizing subscribed folders for ------@virginmedia.com.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for ------@virginmedia.com. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'"
i have never been able to access to my mailbox via virginmedia.com site, hance why i have always used outlook to receive/send emails.
yesterday i called virgin and that was a waste of 2 hours, all they kept doing was resetting my virgin media account password, not my virgin media mailbox account password
Answered! Go to Answer
on 28-10-2023 19:22
it's all sorted now. one of the VM staff member transferred the mailbox over to my account.
on 29-10-2023 09:12
@gareth170 wrote:it's all sorted now. one of the VM staff member transferred the mailbox over to my account.
That's good news, thanks for posting the update.
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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