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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Forbidden message - no email access

I can't get into my emails. Two days. 'Forbidden' message. Reported it. Cleared cache, but still no access or solution from Virgin. Help please.

BobP1 by Tuning in
  • 8 replies
  • 1 kudos

Emails missing

It’s nearly a week now. What is going on? No update from Virgin since Monday 19 June. What is happening please? 

Resolved! Email Problems

I'm having some problems with my Virgin email (NTL World email from days gone by).The account was hacked a week ago so we reset the password immediately, and we notified Virgin through their phishing email. We have also reset the app password as sugg...

Jovi by Tuning in
  • 14 replies
  • 0 kudos

I deleted my blueyonder email from my iPhone

I deleted my blueyonder email from my iPhone, thinking there was a problem onthe19th June 23, Cannot reload blueyonder account back to iPhone spoke to tech department virgin "oh I'm sorry this is a 3rd party problem.I changed the password and still n...

Resolved! Validation error on subsidiary account

Had an email from VM  alerting that one of my accounts may be compromised. I followed the instructions and changed PW and generated new App Pw, the primary account works fine, but I cannot get the wife’s account a subsidiary account to validate. I ha...

Email Client Password.

Clients/Apps (Thunderbird, Live mail etc) now use a different password to WEB Mail (Browser login in to your Email Account)If you cannot get your Clients/Apps to accept your old password it needs to be reset in your account using a WEB Mail login usi...

Splodgie by On our wavelength
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Email Connection

Since the recent problems with Broadband in our area my Email account on my main PC is unable to connect to the server - error msg 0x800CCC0E. However, my email (same account) on my iPad is working. I believe the problems with Broadband and Email sys...

Vic08 by Joining in
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Unable to receive emails. Jump Around!

I too have be unable to receive emails all week from a ntlworld address using Windows Live Mail. Eventually I discovered somebody, not me, had added the word 'jump' to the front of my password. After deleting it everything works fine.

Resolved! Can't tranfer ntlworld email to new phone

Hi all,I've transfered all my data from old phone to new phone. My virginmedia email transfered no problem. However I can't get my ntlworld email to work on new phone. I've tried  auto and manual set-up  but get the message as followsCouldn't verify ...

Me-uk by Tuning in
  • 6 replies
  • 0 kudos