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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Resolved! Virgin Media email stopped working

My virgin media email has also just gone down, showing error 0x800CCC0F.When I tried to log in on virgin media website tells me email account either locked or cancelled?  No problems until 30 mins ago. All other email accounts ok and also internet.

NTLWORLD email login on VM website

Can anyone advise me where the NTLWORLD email login on Virgin Media website is now?  Previously there was an 'email' link at the top right corner of their main login page.  This is no longer there.I can access my NTL emails via Safari on my phone, bu...

Jan06 by Joining in
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Email hacked

I have an active virginmedia email thats been hacked and I cannot change the password (on the phone or via PC). The hacker is causing lots of problems, luckily we've stopped any shopping issues but they're causing lots of other problems and asking fo...

ntlworld.com email issue

Gmail hasnt been able to access my old ntlworld email address for a few days now. Also hadn't been able to send emails from that account for a while now either.

Email unavailable again:(

Hi all!My virgin.net email account is unavailable again for the past 3 days. Can anybody help?!! It was working all fine again after the weeks of no email / loss of historic email and then on Tuesday afternoon it suddenly stopped again and does not w...

jelly7 by Joining in
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  • 10 replies
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Missing emails

FAO Virgin MediaF010762348This Virgin email says that the issue has been resolved; however I have all my emails missing from 1.34 pm on 7th July until  2.56 pm on 23rd July, 16 days worth. I know they were there, but now they are not.  Strangely, all...

Wafter by On our wavelength
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  • 1 replies
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Email issues...AGAIN!

I lost access to my emails recently, a known issue, which was eventually resolved.However, the past few days, I now no longer have access to my Virgin email via webmail??Please advise.

Bex2016 by Joining in
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Historical emails (all) missing

Hi,All my historical emails appear to have disappeared. Any assistance or advise on how to possible recover these would be greatly appreciated. 

MB23 by Joining in
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  • 7 replies
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hacked blueyonder account

i raised an issue over 2 weeks ago in relation to my hacked email. nobody has contacted me,a s i was told they would.the person who hacked it has changed the password so i can no longer access it all on my phone or online.I had an open case on the fo...