100Mb Ethernet with 1Gb contract

[togusa]

I have a Hub4, and a 1Gb volt contract with TV. 

As shown the TV box has a connection speed of 1000Mb, but any other device I connect via Ethernet is 100Mb max, using cat 5e or cat 6 cables, tested three differing devices all with the same result. Also as shown WiFi devices are getting much more than 100Mb. 

I’ve rebooted the router, and logged a call, but with my strong Scottish accent I didn’t really get anywhere. 

Any help would be appreciated. 

Cheers. 

[Lee_R]

Hi @togusa thanks for getting back to us.  Welcome to our community.

Thanks for updating us regarding the speeds you're receiving. I am very pleased to hear things have massively improved for you.  I'd still like to take a look on your behalf.  I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

Regards

Lee_R