Waiting for volt speed increase
It's well pass 2 weeks and I'm still waiting for volt speed increase to kick in.The link in help "Still waiting for your benefits?" "Unlock your benefits" returns a page error.
Forum Posts
February Mega Volt Bundle with £250 bill credit
After the Winter Sale, VM just updated the new customer offer to be £68 for Mega Volt bundle with either a free LG TV or £250 bill credit. I only just placed a new order yesterday, I know the messy route would be to cancel and buy again. But do you t...
order wifi pods
Hello I'm new to virgin How do I order the wifi pods? please.
Resolved! Fake leaflet?
Hi all - I received a leaflet today saying broadband is now available in my area. (Virgin Media have been doing work around here over the last few months). I replied to the 'Register your interest' section with the info it asks for.Afterwards (I shou...
How to order a wifi pod
Can somebody tell me how to order a pod? The website said use the app, scan your rooms and if there's under 30mbps you can order a podI scanned the problem rooms and can't find on the app anywhere to order. Do I have to spend hours on the phone lis...
Volt Broadband Speed Upgrade Not Applied
I am with Virgin Media and my girlfriend is with O2. We both live at the same address, and our accounts are registered at the same address.We activated the Volt benefits via my girlfriend's O2 account, and O2 have applied the volt benefits to her O2 ...
Virgin cancelled my install
Hi, I signed up to Volt and got my O2 sim 3 weeks ago but Virgin kept putting off my installation for Tv and broadband. I had a text asking me to call them today and although I didn’t understand the lady on the phone very well, she kept saying I had...
Volt benefits not applied yet
Hi, volt benefits were applied by o2 for double data a couple of weeks back, but I’m still waiting for the virgin speed boost. Any ideas how to sort this out?
Volt speed upgrade
I’ve recently had the Volt 2 package installed, I’m a long standing O2 pay monthly customer and I understand I’m eligible for a speed boost upto a 1gig connection, I’ve tried to sort this using the Virgin media app but keep getting errors, how do I a...
Resolved! Volt help please
Hello, is there anyone available on here to help me get my free Volt upgrade internet speed please? O2 confirmed it was active from their side 14 days ago but it’s not showing on my Virgin account. Thank you.
