100Mb Ethernet with 1Gb contract

[togusa]

I have a Hub4, and a 1Gb volt contract with TV. 

As shown the TV box has a connection speed of 1000Mb, but any other device I connect via Ethernet is 100Mb max, using cat 5e or cat 6 cables, tested three differing devices all with the same result. Also as shown WiFi devices are getting much more than 100Mb. 

I’ve rebooted the router, and logged a call, but with my strong Scottish accent I didn’t really get anywhere. 

Any help would be appreciated. 

Cheers. 

[carl_pearce]

If you use one of the devices running at 100Mbps with the ethernet cable and port being used for the 'Virgin-TV' does the speed drop?

[togusa]

Hi,

Yes I’ve tried numerous combinations of ports and cables, including the one from the tv box into the other devices. 

Cheers. 

[carl_pearce]

Could you confirm what the other devices actually are?

I can see one states 'Amazon', which could be a Firestick?

The ethernet adapters used with these devices are only 10/100 (100Mbps).

[togusa]

One is an Amazon stick, but using WiFi I can get around 250Mb with it. 

Other devices are a Linn streamer and Oppo 4K Blu ray player. 

Cheers. 

[Roger_Gooner]

Which Oppo model do you have.

[togusa]

After more playing around with cables I got 1000Mb with the Oppo so clearly there isn’t an underlying issue. 

Firestick adaptor probably has a 100Mb limit. 

Thanks for the assistance, as it did make me run a few more tests. 

Cheers. 

[carl_pearce]

The Linn streamer and Oppo, depending on exact model, could also have 10/100 (100Mbps) ethernet ports.

[togusa]

BD-203

[Cardiffman282]

Looks like the Oppo has a gigabit LAN port.