a week ago - last edited a week ago by Lisa_CC
Exactly the same symptoms here over the same timescale ...
... unlikely now to be a single user problem.
[MOD EDIT: Post split to create own thread]
a week ago
Two individual users posting with similar symptoms are most likely two single users. I'd expect a lot more users posting here if there was a widespread issue.
Can you explain the specific issues you have with your V6 EPG? Probably easier to start from the base-up, than to add to someone else's thread.
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a week ago
Same symptoms here in the NE.
Maybe not an individual user problem after all.
a week ago
If you want help with a V6 service issue, please post the details in this thread by using the reply function.
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a week ago
Exactly as a previous poster described:
- starting about a week ago
- 'no info available' displayed on all EPG listings
- tried your ideas of powering off/on set-top box, re-lug ethernet cables (I switched the port on the hub too)
No improvement.
a week ago
There is no previous poster in this new thread, only you. You've not explained all the symptoms, so I'll have to guess to a point - I very rarely recommend an STB reboot as a first check for EPG issues.
Does VoD & streaming work on your V6?
Follow Home > Help & Settings > Settings > Network, and check for 2 things. Regular successful connections on the LHS, and an IP address on the right.
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Tuesday
Hey Jacko55, thank you for reaching out and a very warm welcome to the community I am so sorry to hear about this.
Did the advice given here help at all?
Cheers
Matt - Forum Team
New around here?