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V6 box not recording on series link on 5Star 3 days in a row

max1981
Just joined

2 weeks ago

I have tried cancelling and recreating the link but it has still failed to record tonight.

It does it quite a lot for this series link - is there an issue with the chanel or is my V6 box faulty?

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

2 weeks ago

What's the series in question? What timeslots have failed to record, and what are your SL settings? A lot of 5-Star programmes are repeats.

The "Recording Hiccups" folder will give you a 1-line reason for the failure to record, the answers to the above questions might well give the underlying reason.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
Forum Team
Forum Team

a week ago

Hi there @max1981 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue and thank you so much to japitts for their advise so far. 

Can I ask if you have been able to try these fixes? Have you also checked the recordings are not full?

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