Porting landline number from BT
Hi I was wondering how I move my BT landline number over to replace our Virgin landline number?We have not been in contact with BT yet.Best wishesSally
Forum Posts
Telephony disabled new SH5
I installed the router and connected the landline to router via the filter, no dial tone and in router setup it states telephony disabled. Phone has dial tone when connected back to wall socket but any number i call just connects to VM. Is there some...
Phone adapter cable too short following switchover
Switchover has been completed but due to essential location of hub the phone adapter is far too short. Can virgin send a replacement adapter to that I can put my phone in an accessible location? Need one that is a minimum of 1.5m. Otherwise phone is ...
Resolved! Landline
My landline wont ring my mobile. Just get an engaged tone. My mobile rings the landline...
Landline - cannot ring my mobile
The landline rings every phone except my mobile, . [MOD EDIT: Subject title changed for clarity]
No landline, unanswered calls and messages
Second post about home phone. Landline has been dead for two days now. Had a pm from Sabrina regarding previous message. Supplies requested information and guess what? Yes, no replyOn Thursday I was transferred to to technical who did not answer in o...
Ripped off in new contract! Want to escalate our complaint but how?
My husband spoke to a Virgin rep in August to renew our contract for broadband and home phone. For many years we had a plan that allowed us to call international numbers for no extra charge. The rep knew this very well. But she told him he could gr...
Home landline number change
My service starts on 28/12/23. Moving over from sky. I have been told that my home number is changing. I specifically said when making the order that I want to keep my home landline number. We have elderly relatives and numerous contacts who have thi...
Free weekend calls
New to Virgin and package includes free weekend calls. Can I ask at what time what day it starts then same when it ends?Also maybe a daft question, but do week day incoming calls cost us anything should we answer the call?thanks again for any advice.
Resolved! Phone Rewire
Hi, I have an appointment booked for a rewire of my old landline because my phone is not working with the new internet system, will I be charged for this work?
