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Has Virgin been spoofed?

I've been getting a lot of calls from "Virgin, your internet provider"  First it was on my home phone number - just twice - then it has been about five  more on my mobile. I've blocked the number but calls are still coming. So, Q1 how did these guys ...

EddyFiss by On our wavelength
  • 675 Views
  • 2 replies
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Resolved! Missed switchover date

Is it possible that my phone will continue to work for some time without me using the adaptor? I forgot the switchover date and it is still working. 

gill139 by Tuning in
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  • 10 replies
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Buzzing/Hum on Landline

Last week I reported a fault with my landline using my mobile.  There is a buzzing noise when we make a call using the landline although the recepient cannot hear it but it is loud enough to abandon the call and use a mobile instead. During my call w...

Resolved! Landline not working

My landline has stopped working due to neighbour having a new Virgin cable installed. The sub contractors who came out and tarmacked his new cable in must have crushed or torn my cable and broken my landline. I have cancer and use it for ringing the ...

Landline not accepting anonymous calls

Appreciate it's not a bad thing... But our landline isn't going off when an anonymous/unknown caller id phones us. We found out through waiting for Doctors appointment then I tried using my mobile on hidden id but nothing. We've not got anonymous cal...

JAK92 by On our wavelength
  • 606 Views
  • 7 replies
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Resolved! Landline

Cannot phone landline to landline just get engaged tone can phone mobile nu.bers OK phoned virgin media and was told I now have to add the area code e.g.0208 is anyone else having this problem 

Gina1854 by Joining in
  • 932 Views
  • 4 replies
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Landline not switched over

I was notified months ago, ( and sent a new router and adapter) that my landline would transfer to fibre on the 9th January 2024. Nothing has changed, thankfully my ‘old’ wired connection still works, but I have had no further communication/notificat...

Minto99 by Joining in
  • 356 Views
  • 2 replies
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TW1 No dial tone

My landline has been slightly crackly for a few weeks, but today it is very bad and I have no dial tone.  Have had the problem before and it is always in the road box, usually after heavy rain. 

need my landline Migrated to CV21

HiI have been trying to get my landline migrated from the old copper to CV21 since well i can't remember the exact date but it was from when this change was first announced, for my landline to go though my internet due to my property having work done...