Just got an email to say my home phone switches on 20 August. I have not used the landline for ages and it is only part of my package as it is more expensive to remove it.
Why can't VM just take the telephone off my services without it costing more?
Forum TeamHi arrgee1991, thank you for your post.
It is the case that it often works out cheaper to have a landline included within your package, but if you'd like to discuss the options currently available to you, please call 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone.
Regards,
Daniel
VM use "bundles" for pricing. If's it's cheaper to have the phone then just take it. Just don't plug a phone in. It will make no difference to your Broadband ( and TV if taken ) service. I had this setup for years without ever plugging a phone in.
So pay more for less...
... utterly bonkers, especially now there isn't a phone line.
VM is locked into the 'bundle' model of pricing, despite the fact that cost-conscious customers are seeking ways to streamline their services and some services, such as landline, are gradually dropping out of use altogether for many people.
I am not with VM any more but I do sometimes check VM pricing to see what I would get as a 'new' customer.
In any and every option I can call up, I never see a landline option as part of the VM bundles offered to me any more.
I wonder if VM will now drop the conventional landline for new customers and just continue to milk the existing customers into having to pay for it as long as the old exchange equipment continues to run.
In this case you don't care about the VM phone number.
If you had a cherished land line number and ported it to VM it becomes near impossible to port it back to BT or on to a VoIP provider without incurring a hefty early termination charge.
VM are using the land line as a way to snare customers.
Sure, but there won’t be a landline after the switchover. Besides, the only people that cherished my landline number were scammers.
The "landline" for VM "VOIP" will still exist. VM are not, at the moment, fully VOIP. The phone may connect to the Hub, but the backend wires and exchanges are still in use. If you really don't want a phone, then drop it from your package. It may cost you more however. As noted before, VM are bundle dealers for existing customers. When I returned to VM as a "new customer" I was able to get a deal on Broadband only, nothing else.
Of course the landline has value as you can call 150 for free to contact VM. And one day if your mobile network fails you'll be glad for the landline backup. You should make an occasional call to ensure it's still working.
That assumes you still have a handset. Mine have long gone. And if the mobile network fails, I would have no one to call as no one I know has a landline. Well except 150. And life is too short for that. Besides, I can always use WhatsApp.
