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Virgin Mobile to O2 query

wilfy634
Just joined

 If anyone can help me on this,

Was a virgin mobile customer migrating to O2.

Do the emails associated with a virgin media account migrate accross to o2.  I've had trouble accessing my Virgin email account and have not been in there, but was wondering do these come over to the o2 Email facility.

I've  logged onto the O2 billing portal and clicked o2 webmail but the screen just goes blank and the blue circle just spins on the screen. 

 

Has anyone had any luck with this?    

 

If someone could have a try and let me know then that would be great.

 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @wilfy634 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

There should be no changes to your media account due to the migration, can I just confirm do you have cable services with us and are you unable to access My Virgin Media?