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Virgin mobile loan problems

Sparkie1974
Joining in

Hi, I upgraded my handset in May 2022 and have a loan agreement in place. I was migrated over to o2 but am still paying virgin mobile for the handset. How do I find details of my loan agreement? I've checked through my current email and can find no record of any emails from vrigin mobile which makes me think I used an email address I no longer have access to.

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hello Sparkie1974

 

Thanks for posting in regards to your handset loan, we're happy to help 😊

 

I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.

 

Rob