No mobile signal

[Annie87]

I have had no mobile signal since Tues 18th July. According to the O2 network status website this problem will be fixed by 27th July. This is a long time to not be able to use my mobile properly. Who can I complain to and seek some sort of compensation as I am paying for service which I am not getting at the moment?!

[Carley_S]

Hi @Annie87 

Welcome back to the community forums. 

Sorry to hear that there is an issue in the area affecting your mobile at this time. 

I can assure you the team will be working to have this resolved as soon as possible. If you wish to raise a complaint regarding this you can contact O2 by any methods listed here