Recent DiscussionsStuck on password A54 My A54 suddenly is stuck at enter password, which was set so long ago, I can't remember it?! It has never done this before. Is a hard reset the only way to go, if so how is that done? Thank you ki...Replacement SIM card Hi I had an O2 SIM card as part of my package and now I can’t find it. It may have been chucked out. Can I get a replacement? I can’t see anything on the apps that can help. Impossible to contact h...O2 are emailing my bills to a stranger! Nightmare scenario been going on for months. The guy who sold me my package got one word in my email address wrong. I have recently sorted it out for the Virgin account but not for the O2 SIM card wh...Finding out when my device contract ends Hi, Can someone please advise when my device contract runs out? Thanks Jennifer Barton Phishing call or inept customer service call? Had a weird call purportedly coming from Virgin/O2. Number was a 0203 5186556. Caller said that there had been problems reported with my type of SIM, that it needed to be changed, that they would DHL...How to pay remaining handset bill? Hi, I'm trying to pay off my handset bill online. Is this possible or do I need to pay over the phone? If the latter, what phone number do I call? Thanks. Credit Agreement Security Key Hi there, After some checking I should have received the security key for my credit agreement in an email, I can only assume I have since deleted it as this was over two years ago I believe. Coul...Contract taken out with my email address??? I cannot get pass the stupid AI bot for Virginmedia IE :-( Someone has taken out a virgin mobile contract, but used my email address. So far no funds have come out of my account, but just want t...SolvedOffset mobile bill When taking out a new contract Volt package, I was advised to take out a new sim plan and this can be offset against my total bill. How does this work please? Issues with mobile bill I have a contract with you & o2 for an iPhone. I’ve had a text saying my bill for virgin hasn’t been paid but every time I log in it takes me to my broadband bill instead so I can’t rectify the probl...
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