How do I return my TiVo box please?

[YoungWidow]

My late hubby was a Virgin customer before he passed away and I've taken over the account now but have stopped all TV packages and got rid of the actual TV itself almost 3 hours ago so the TiVo box and remote are just sitting there looking lonely and forgotten about and taking up room so I want to send them home to Virgin.

I've read some people saying that TiVo boxes don't need to be returned and others who say they do... I don't mind either way, I just want to know one way or the other so that I can get it out of the house.

Could someone let me know either way please and if it needs to be returned, how do I go about arranging it please?

Thank you!

[japitts]

Out of interest, where have you seen documentation suggesting TiVo's need returning?

The only equipment currently needed back are the newer V6. There are photos at https://www.virginmedia.com/care/tv-fault/which-tv-box 

[YoungWidow]

Thank you japitts.

I've seen people talking about it online and on one of the threads here on the Virgin Media forum just before I joined too - someone wanted to get rid of their TiVo box so they called Virgin who said to recycle it, then they got an email after a few hours or the next morning saying that they needed to return it and they had to arrange for it to be collected.  I just want it gone and don't know what needs to be done with it is all.