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Forum Posts

TV Go not allowing subscribed channels

VM's app for TV To Go not allowing viewing of Live Tv channels that are part of Entertainment pack or box sets. Says not subscribed or no license error message when I have 20+ days left on my subscription. I only cancelled because its gone down from ...

unisoft by Well-informed
  • 5 replies
  • 0 kudos

Stream remote not working

My stream remote is not working, I've followed all procedures to reset and pair numerous times but no luck. I've then tried ordering a new remote but it states I'm unable to. I've then installed the TV app to control the box via my phone but every ti...

VM stream box jumping

Hi there,I started my Virgin media home broadband set up today and started using the included stream box to watch Netflix. Despite getting roughly 350mbps download speed, and the box being connected via Ethernet, the playback was constantly glitching...

Bensarge by Joining in
  • 1 replies
  • 0 kudos

Using Apps

Can anyone help...I can't use certain apps as it says I'm streaming behind a vpn...we aren't.. we checked ...anyone know how to solve this

Marie54 by Joining in
  • 2 replies
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Can't keep stream box?

I've recently had my contract renewed, my previous package had Stream attached to it about halfway through its contract, being used for the freeview channels and I had paid the £35 upfront cost.I still have the same package which is broadband only, I...

dachagg by Joining in
  • 1 replies
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Sky UHD on stream plans

Any plans for Sky Sports UHD on stream as well as Cinema on demand UHD? Bit odd we get BT Sport in UHD but not the other sky UHD content. Sky are offering it on their stream platform.I would happily pay the add on fee if it was available like the 360...

mark_84 by On our wavelength
  • 1 replies
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Stream Box Sky Sports Stuck on Pending

I called VM for 3 days and this problem ain't even solved. Sky Sports App stuck on Adding... and the lady on the phone from India changed my packaged from £50.50 to £55.50.VM is a Joke seriously, missing out the Tottenham Vs Man City game. Good Job

D11-11 by Joining in
  • 1 replies
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Amazon Prime sign in

Hi. I haven't changed anything on the VM box but now I cannot sign in to Amazon Prime. It is putting up a screen and sending me to or a QR code to scan.I have used both methods and it says I need to approve via the Amazon Shopping app...