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Stream FAQs

STREAM FAQs: What is Stream?Stream is our new TV product providing a subscription-based streaming service. It's a flexible offering, allowing you to choose and manage your subscriptions yourself and not be bound to a minimum contract term for TV serv...

Zach_R by Forum Team
  • 10511 Views
  • 0 replies
  • 2 kudos

Wrong Movie Description - Emergency (2022)

The description for the 2022 movie 'Emergency' is incorrect. It says a group of Latino college students when it should just be college students - the movie is centred around a group of two african american boys and their latino friend.

Accessing Sky Sports on Laptop

I have added a Sky Sports subscription to my Virgin Media Stream service. It works perfectly on the box, but I'm trying to watch Sky Sports on my laptop and the Sky Sports Desktop Player displays the following message:You will need the relevant subsc...

Stream box won't turn on

Hi,Recently joined Virgin and got a Stream box as part of our broadband package. I've followed all of the instructions but the box just won't turn on.I've tried using a different USB cable, USB plug and different plug sockets in the wall - nothing ha...

Resolved! Is this possible....

Essential broadband plus with Stream54Mbps Fibre BroadbandThis applies to new and existing customers.Social type tariff, maybe I could swap from 360/500mb.

Donfor40 by Superfast
  • 1507 Views
  • 9 replies
  • 1 kudos

Stream Credit from BT Sports

Hi,I have BT sports subscription on my virgin Stream account, but Ive not been getting the 10% credit each month for the subscription.Is there any way I can contact someone to get this sorted? Thanks

paul1973 by On our wavelength
  • 833 Views
  • 1 replies
  • 0 kudos

Boot Up Failure Stream Box

Just received a new Steam Box. Setup was easy, it instantly recognised my Sony TV so volume, standby etc works from the new remote. I was very impressed until...I turned the stream box off with the remote (light goes blue as it should), turned it bac...

Norm1505 by Joining in
  • 1475 Views
  • 8 replies
  • 0 kudos

Netflix account suspended

HelloCan someone please help as I’m currently being passed from pillar to post.I’m 13 months into an 18 month ultimate package (including Netflix) and today the Netflix account has been suspended.  I have made numerous calls to both VM and one to Net...