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Hi got a new one package containing Netflix but already have an account that I pay for each month how do I cancel my paid for account and get my free account with my package haven’t had any link yet or code sent to me but does show upcoming free account on my package details.

thanks davy


Very Insightful Person
Very Insightful Person

Hi davy,

The following page from netflix may help 

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Forum Team
Forum Team

Hello Davymill,

Thanks for your post and welcome to our Community.

Great news to hear you have signed a new contract with us.

Can I just ask if you have received the Netflix activation link yet?

It might be best to check your junk and spam folders as well for the email address that is registered to your account.

It may also be available to view via your online account