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Forum Posts

Stream subscriptions not working

For months I've been unable to add subscriptions to my stream account. I've tried online, via the stream box itself and by web chat and nothing ever seems to work. 2 days ago the only subscription I had that worked (tnt sports) I got an email to conf...

Resolved! Buy Virgin Stream

I have cancelled my TV360 and I am now BB only account, my TV been switched off, how can I get the stream box? Been all over virgin site and my virginmedia and nowhere do I see the option, feels like they don’t want us to have one.Surely this should ...

b0xx by Dialled in
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  • 7 replies
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Itvx - features removed on Stream?

When did virgin stream remove the abilty to watch a live programme from the start? Didnt used to worry about missing the start because we could go from the start and fast forward. Now the only option is to watch live. Broadband provider increase and ...

Wheldcj by On our wavelength
  • 621 Views
  • 2 replies
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My Watchlist feature

 Hi all,My 360 subscription finishes in June and was curious about the Virgin Media Stream and like that it has similar interface from the various videos I’ve watched. Also like the idea of getting rid of the fibre cable inside my house and saving mo...

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-Bruno- by Joining in
  • 1475 Views
  • 3 replies
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Resolved! Install of BB Tomorrow

I due to have my BB fitted tomorrow. As I’ve stated in older post, I’m not able to access my account, and as such I’ve no way of gaining any information regarding my installation tomorrow.My main questions I need an answer too are:Will VM bring my mo...

Anonymous by Not applicable
  • 950 Views
  • 5 replies
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Netflix activation

Hi, I’m struggling to activate Netflix which comes with my Virgin package. I’m an existing Netflix customer too. I tried Netflix live chat but couldn’t find any of the links to various pages on the Virgin website. There’s nothing in the Entertainment...

Stream box error says I'm not at home

HelloI'm a new customer, the VM engineer came and installed my brand new (fibre) line and equipment (Hub 5 and Stream box) 2 days ago. At the time of set up the message on the TV screen via the stream box said it looks like you aren't at home, the en...

Johnof by Tuning in
  • 1375 Views
  • 10 replies
  • 0 kudos