Showing results for 
Search instead for 
Did you mean: 

Not delivered

Joining in

Hi there, 

I ordered a self install box that was supposed to be delivered a few days ago, but it still hasn't arrived. I have the documents that were emailed but nothing further, so am unable to contact with an account number. This is slightly frustrating and making me glad I have enough data to last me. 


Problem sorter

Hi @Petra2 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more