Hi, I'm moving into a new build house tomorrow that uses OFNL. On the OFNL website virgin media is listed as a provider for my postcode, but when checking the same postcode on the virgin media website it says you don't currently service my area. Can ...
I have recently set up a new internet account for self installation but have now realised my home doesn’t have a virgin media socket. I am trying to get the contact details to arrange for a socket to be fitted but don’t seem to be able to find anythi...
The engineer installed the broadband but couldn’t install TV box because the steel inside the wall could not drilled. Afterwards I get the drill done to let the cable pass through. How to rebook the engineer to install TV box in webpage?Thanks!
Evening all. Brand new hub 5 delivered and installed today. Attempting to put into modem mode, there is a warning that it will take 5mins.Been a lot longer than that and still not able to verify it has completed or even connect via 192.168.100.1 eith...
Is it just my area or is VM reliability gone so low in the last few months. Constant unplanned work followed by planned work. Full blown outages. And then the cycle repeats.
I have the hub 5 and recently I’m having issues loading pages on all devices. WiFi showing full strength but when watching videos-social media they don’t load or have constant buffering.
Hi,As part of the black friday offer I upgraded my solo broadband and was sent a hub5 as part of the upgrade. I managed to install and activate without issue and today I packaged up the old device (hub4) in the box supplied, attached the returrns la...
I keep having broadband outages on my connection - I know there are issues currently being work on in my area - but was told to post here for a possible solution.I'm intrigued, but not sure what the expected outcome is.
What time are engineers allowed to start work outside somebody's property. Had a group of men here twice around 5.30am lifting flags and banging. The worst is the shouting all over the street from the men doing the work. Surely there is such a thing ...
Hi, I need a length of cable to extend the existing cable to move my router. Any recommendations would be grateful. Thanks. Daniel Smith
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