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Getting engineer out

Joining in

Hi I was offered self install kit to be sent out I got this and there’s no virgin cables nothing in the house I’ve searched all over I’ve also been trying to get in touch for 2 days now with no success what can I do about this as my services have started 


Forum Team
Forum Team

Hello Kezzaeds79


Sorry to hear of the install issues since receiving your order, we appreciate you letting us know via the forums and welcome to the community.


We’re eager to assist with this, I will send you a Private Message to get some more details from you so keep an eye out for the envelope in the top right when signed into the forums.