on 04-07-2024 18:17
I have this same packet loss for probably over 2 months + and it's annoying since in gaming it will freeze up on me at the worst possible time. Any ideas?
Had an engineer come in roughly 3 weeks ago and fixed up a cable outside but it didn't help. He also said that he will get me the new hub delivered as I currently got the hub 4 so it might "help". Next week it never arrived so I called and apparently it was never scheduled for a delivery so in that call they "scheduled" a hub delivery and here we are with no hub delivered to this day.
I am probably just going to wait out the contract and swap ISP at this point as clearly this is just a mess and this ain't the first time this happened.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/02d7b243f5f253b62fe318f0dc7c1f8e45a80316-03-07-2024
on 07-07-2024 10:49
Hi Xandi,
Thank you for your post. We're sorry to hear about the issues with your broadband service.
We can certainly take a look into this for you. I will private message you now to confirm your details.
^Martin