My Outside Virgin Box

[Weirdchild]

My outside Virgin media box has come away from the wall, the lugs where the screws are have cracked.i have managed to refit bottom screw to close the box. Please advise.

[Adduxi]

If you wait here a day or two a VM Mod will pick this up and discuss with you directly.  Thanks for the photo, btw !

[John_GS · Accepted solution]

Hi @Weirdchild 

Thanks for posting and welcome back to the community.

I'll send a tech out to fix this for you via a PM.

[John_GS]

Hi @Weirdchild 

Thanks for joining me on PM and allowing me to sort this for you.

Please let us know how the visit goes or if you need further assistance.

[Weirdchild]

Engineer has been and successfully replaced box. All appears to be working ok.

Thank you

Tricia