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Rwilliams100 · ‎23-01-2024

I have been moved from the Hub 3 to the Hub 5 due to a speed upgrade.

What do I do with my old Hub 3 router?

jbrennand · ‎23-01-2024

See..

https://www.virginmedia.com/help/return-or-recycle-equipment

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

See where this Helpful Answer was posted

jbrennand · ‎23-01-2024

See..

https://www.virginmedia.com/help/return-or-recycle-equipment

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & TNT sport), x3 V6 boxes (1 wired, 2 on WiFi), Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's & TP-Link Archer C64 WAP. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Adduxi · ‎23-01-2024

The Hub 3 will need to be returned. Just make sure you keep all despatch receipts etc. for a few months if not longer. There are posts here about VM chasing people for Hub's that they had already returned.

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Rwilliams100 · ‎23-01-2024

Thanks - I have just requested packaging and paperwork to be sent

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Return Hub 3