VM Connect Can’t Find Hub 3

[KGS1]

Hi, can anybody help with sorting out how to get the VM Connect app to find my Hub 3? I’ve tried the advice provided in previous posts - I’m connected to wi if, not in modem mode and reset using pin hole, but still it will not connect to the hub. 
Any help would be appreciated. 

[Client62 · Accepted solution]

Be sure to disable Apple Relay or any similar mobile VPN.

You can manage the Hub 3 at http://192.168.0.1/  the admin menu does all we need,
plus without the intrusion of the Connect app constantly tinkering behind the scenes.