Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36293 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 31991 Views
  • 17 replies
  • 42 kudos

No hub 4 settings

Can’t log in to the hub 4 settings . Screen just white after initial log in. Reset yesterday and still nothing. so annoying.

Leelee55 by Joining in
  • 304 Views
  • 3 replies
  • 0 kudos

Hub 4 wi-fi disconnecting constantly

I got a new hub 4 and set it up yesterday, all done according to instructions but the wi-fi keeps intermettently dropping out, it will be fine for a while then I'll get a period where it disconnects every 30 seconds or so. incredibly annoying and as ...

Kumata by Tuning in
  • 640 Views
  • 4 replies
  • 0 kudos

Resolved! Unable to leave positive feedback for technican

Hi, Yesterday I had a lovely technician come out by the name of Jack, ID-81049 and I have not been able to leave a positive review for this young man. He was very kind to myself and my 2 year old and had a good conversation with myself while he was d...

Lis2603 by Joining in
  • 464 Views
  • 1 replies
  • 1 kudos

change to e-billing

I have called the customer service a few times because I changed the communication to ebilling on website, but every month I still receive a paper bill. I checked on other posts in this community, and it seems that many people meet the same problem a...

PW926 by Joining in
  • 267 Views
  • 1 replies
  • 0 kudos

How to request a new modem?

Hi,I’ve been on Virgin Media for some time now and I still have an old Super Hub 2 modem.It’s not been working properly for a while now, the WI-FI keeps failing and you have to reset the device quite frequently.I’ve done full hardware resets pressing...

Car crashed into green box

On Friday night a drunk driver crashed into a green cabinet causing a complete lack of service to a decent amount of the small town where I live. The box is about half mile away from my house. The dates for fixing it keep changing and no one on the W...

ihvmcs by Joining in
  • 547 Views
  • 7 replies
  • 0 kudos

Slow WiFi

I’m currently getting very slow or no WIFI in multiple rooms in my house. I have done the speed test scanning using the virgin media connect app And it’s saying that I’m getting below 20 Mb per second in multiple rooms. I’ve tried finding where to or...

Mckay27 by Joining in
  • 431 Views
  • 2 replies
  • 0 kudos

Seeing way too many errors

I have been seeing quite a lot of Pre & Post errors this last few weeks I only cleared this yesterday3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 6.7 41 QAM 256 25 2 139000000 9.4 42 QAM 256 ...

lojelo5 by Superfast
  • 657 Views
  • 8 replies
  • 0 kudos