Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Can’t log in to the hub 4 settings . Screen just white after initial log in. Reset yesterday and still nothing. so annoying.
 been having bad drop outs every like 30mins - 1hour , I checked and all I see is high latency around the same times. Is this a network issue with the hub or fiber wiring to my house?
I got a new hub 4 and set it up yesterday, all done according to instructions but the wi-fi keeps intermettently dropping out, it will be fine for a while then I'll get a period where it disconnects every 30 seconds or so. incredibly annoying and as ...
Hi, Yesterday I had a lovely technician come out by the name of Jack, ID-81049 and I have not been able to leave a positive review for this young man. He was very kind to myself and my 2 year old and had a good conversation with myself while he was d...
I have called the customer service a few times because I changed the communication to ebilling on website, but every month I still receive a paper bill. I checked on other posts in this community, and it seems that many people meet the same problem a...
Hi,I’ve been on Virgin Media for some time now and I still have an old Super Hub 2 modem.It’s not been working properly for a while now, the WI-FI keeps failing and you have to reset the device quite frequently.I’ve done full hardware resets pressing...
On Friday night a drunk driver crashed into a green cabinet causing a complete lack of service to a decent amount of the small town where I live. The box is about half mile away from my house. The dates for fixing it keep changing and no one on the W...
I’m currently getting very slow or no WIFI in multiple rooms in my house. I have done the speed test scanning using the virgin media connect app And it’s saying that I’m getting below 20 Mb per second in multiple rooms. I’ve tried finding where to or...
I’ve just changed my WiFi router to a hub 4, I’ve now lost all connection even after waiting an hour as advised for installation
I have been seeing quite a lot of Pre & Post errors this last few weeks I only cleared this yesterday3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 1 331000000 6.7 41 QAM 256 25 2 139000000 9.4 42 QAM 256 ...
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