Lost Packets

[paulfulton1]

Every 30s or so I get a lost packet.  It makes playing games impossible.  Any ideas why this might be?  I have a Virgin Hub through an Orbi Router and Wifi.

Thanks

[lotharmat]

Do you lose the packets on ethernet?

Need to rule out a WiFi problem!

[Tudor]

Looks like you are just pinging your own router, so the problem probably lies in it. By the way ICMP packets go on a TCP IP network at the lowest priority and can ‘easily’ get lost.

[legacy1]

---

@Tudor wrote:

By the way ICMP packets go on a TCP IP network at the lowest priority and can ‘easily’ get lost.

---

Not really if your idle.

wifi can drop packets because well wifi so test by wire

[IPFreely]

---

@Tudor wrote:

Looks like you are just pinging your own router, so the problem probably lies in it. By the way ICMP packets go on a TCP IP network at the lowest priority and can ‘easily’ get lost.

---

ICMP doesn't travel on a 'TCP IP' network. There is no priority or otherwise for them as they travel regardless. 

[IPFreely]

---

@paulfulton1 wrote:

Every 30s or so I get a lost packet.  It makes playing games impossible.  Any ideas why this might be?  I have a Virgin Hub through an Orbi Router and Wifi.

Thanks

---

The issue is between your Orbi and your device. Likely the WiFi connection. Assume you're using 5 GHz WiFi and have made sure your Orbi isn't clashing with another wireless router in terms of channel? 

[paulfulton1]

thanks, here's my Orbi setup for this device:

Not sure how to know if there are clashes.  

Tried the thinkBroadband log but it looks weird!

https://www.thinkbroadband.com/broadband/monitoring/quality/share/c84d2833d0c8d5bc575cdd8f70a3a445ba... 

[legacy1]

You need to enable ping on your Orbi