I've been trying since 1pm today the 4/5/22 to get through to cancellation team, but no luck. Phone keeps cutting off. Customer service cant help me. I get told I just have to wait. I manage to get through every other department at virgin but can't get hold of the cancellation team. How am I meant to cancel my contract
Someone called me so I can cancel my contract, it was a con because I didn't receive confirmation or reference number, then a day later I received a email thanking for rejoining virgin media which is the last thing on earth of ever going with virgin. Taking virgin to court for stress. They ain't getting no money out of me. If virgin media management is seeing this they better call me
Welcome back to the community! Sorry to hear that you have been called and sent communication to re-join us at Virgin. It's disappointing to hear that you have left us. Please join me on private message so I can look into this further. We'll need to pass account security so we can locate and discuss the account with you. You can see your private messages at the top of the page, in the envelope icon.
Why is no one getting back to me, regarding cancelling my contract. I'm currently on the phone now for half an hour trying to get through to cancellation team but again no one answering. I will not be paying any bills until this situation is resolved today
