New Voip phone connection very echoey and not clear

[401g]

Hi,

our landline was today switched over to Voip connection through our new hub. Our first call was terrible - everything we said echoed back into our earpiece quite loudly and the receiver of the call could only hear us intermittently. Hopefully, someone can help resolve this please?

[Paulina_Z]

Hi @401g,

No problem at all. Please keep us updated on how you're getting on. We're here if you need us. 😊 

Thanks!