Phone Line not working

[Bidster71]

Think I need an engineer to come out. Have had no landline for 2 days and have even bought 2 new house phones thinking that it was the old one. But still no dial tone etc. Have tried all the virgin suggestions and still no joy. 

[Arissa_H]

Hi Bidster71.

Thank you for posting onto our lovely community forums. Welcoming you onto our online platform 😊.

I am sorry to see your landline is not working and there is no dial tone ☹.

Thank you for trying another handset for us.

I will be private messaging you to look at this in more detail and do my best to get this resolved.

Please watch out for the envelope ✉.

Thank you. 

[Arissa_H]

Hi Bidster71.

Thank you for joining me on private chat 😊.

As I have mentioned before in the private message, if you would like to cancel or change the appointment date, please log into your Virgin Media account.

Click this link to access your Virgin Media account by the app or you can use the online page.

If you ever need us, remember we are one post away!

Thank you.