on 18-11-2021 03:19
hello again need a engineer out to fix my power levels the are giving me a we bit of jip ye wired only all games and streaming as well done all troubleshot steps so ye going to need engineer to put me lower at the cabinet and 3.1 channel needs to be fixed i know i need to wait a couple of days and all coax all looking good
thats a quick run down so i can just get a engineer out soon as thank u
on 18-11-2021 03:20
on 18-11-2021 10:52
Your Upstream is a tad low with 3.1 on 2046 QAM, and the rest of the power levels are okay. If you have an attenuator fitted, try removing this and check again.
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on 18-11-2021 11:10
on 20-11-2021 11:42
Hi @MattjVideos.
Thanks for your post 🙂
I'm sorry to hear you're having some power level issues, I appreciate this is frustrating and we apologise for any inconvenience caused.
How have things been since posting?
Thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 20-11-2021 11:43
on 22-11-2021 11:54
Hello @MattjVideos,
Thank you for confirming this.
I can see that your equipment is showing some errors, I will send you a private message so I can help further.
Many thanks,
New around here? To find out more about the Community check out our Getting Started guide
on 22-11-2021 11:57
on 22-11-2021 13:06
on 29-11-2021 10:49