Hayley_S
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Joined 5 years ago
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Re: Email address to send proof of house move to
Hello em-heaton, Welcome, thanks for posting. I am sorry for the issue with your home move. I will send you a private message now, so I can help you further. Please look out for a purple envelope, at the top right screen. Many thanks,5.1KViews0likes16CommentsRe: iPhone Wifi Internet problems with Hub 3
Hello Jobie, Thanks for the update. I have looked on our system, I can see that one device is having connection issues, which could be your mobile phone. Is the iPhone up to date on its updates? Have you tried doing a pinhole reset? This can eliminate any small errors also. Many thanks,1.9KViews0likes6CommentsRe: Why can't I get virgin media both neighbours have it?
Hello Ianmartin1, Thanks for joining the thread, I am sorry that you are also having the same issue. It can take up to 10 working days for this, if a form has been filled out when you last spoke with us. I will send you a private message now, so I can investigate this further. Please look out for a purple envelope. Many thanks,1.1KViews1like0CommentsRe: can't log in to virgin media account
Hello Dc1989, Gosh! I am glad you got this resolved. Thanks for updating me on everything, hopefully you will have no further problems from the previous tenants, moving forward. If you ever need us again, please do let us know! Have a lovely rest of the day. Many thanks,1KViews1like30Comments