on 31-12-2023 15:32
I have an old ntlworld account that was recently hacked and I'd like to get it deactivated and deleted.
Can a member of the team please contact me to get this resolved?
Thanks.
on 01-01-2024 15:48
Hi @junker404
Welcome back to the community forums
Sorry to hear that your ntlworld email was hacked. Just to confirm, has your broadband service account by disconnected for longer that 90 days?
on 01-01-2024 17:08
Hi
No I have never been disconnected for any length of time in 16yrs with virgin.
I would have liked to been able to recover the email, if not delete it please
thank you
on 02-01-2024 17:30
Hi @junker404,
Thank you for your reply. We can look into this for you, I will pop you over a PM and we can go from there, just keep an eye out for the little envelope 📩👀
Thanks,
Zoie