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Deleting old ntlworld email that was hacked

junker404
Tuning in

I have an old ntlworld account that was recently hacked and I'd like to get it deactivated and deleted. 

Can a member of the team please contact me to get this resolved?

Thanks.

3 REPLIES 3

Carley_S
Forum Team
Forum Team

Hi @junker404 

Welcome back to the community forums

Sorry to hear that your ntlworld email was hacked.  Just to confirm, has your broadband service account by disconnected for longer that 90 days? 

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi

No I have never been disconnected for any length of time in 16yrs with virgin.

I would have liked to been able to recover the email, if not delete it please 

thank you 

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi @junker404

Thank you for your reply. We can look into this for you, I will pop you over a PM and we can go from there, just keep an eye out for the little envelope 📩👀
Thanks,
Zoie