Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Please29/06 Received email to inform me that email service would be unavailable to me between midnight 29/06 till 6AM the following morning while essential work was carried out. Today 02/07 at 7PM I can still not log into my email accounts using my e...
Since your email upgrades I cannot view my emails in Thunderbird folder.But i cant see them when i open the folder - the VM server keeps timing out, so i can only view my emails if i log into VM email now so is this problem going to be fixed as im n...
Hi I am unable to access my virgin media & blueyonder emails accounts as it is saying account authorisation error. I work from home so need access to my emails. Can anyone help me get this sorted. Thanks so much.
I can't send emails from my pc on my ntlworld account. I get a long error message. I seem to be able to send from my ipad. How can i fix this please.
Having issues with emails. I've installed Windows 11 onto my system as a fresh install so setting up emails again. When I try and setup the imap settings for email it is rejecting them saying it can't communicate to the server.The system is connect...
VM site urged me to change password yesterday to try and combat issues but neither work. I phoned tech and was told they hoped to get things back p by late evening Friday. Today found webmail now back on Android this morning, BUT no webmail connectio...
Hello,For the last few days when I have clicked on Get messages on my laptop I receive the note on the bottom left corner of my screen which says "Connection to the server imap.virginmedia.com timed out". The emails then come in as a group. Today I h...
Hello.The lack of email service is now going beyond the funny.Since the 18/19th June I have lost my email service.I log into My VM and try to view my emails direct, and all that appears, is a webpage shown below. Do I just wait for the service to be ...
HI,I have a Ntlworld email address and emails have stopped coming through to my Outlook account on my laptop. They are still coming through to my phone. I have checked all the email settings and they appear correct.Any suggestions how to correct thi...
I am on a macbook air, I cannot access my emails anymore, I get the message Connection to host imap.virginmedia.com on port 993 failed. Please can someone explain in simple terms how I get round this. Thank you
