my ntlworld has been hacked

[bish1950]

This was my primary email account and the hackers seem to now have complete access to it even though I have changed the password multiple times. I cannot seem to stop the nightmare. They are in the process of resetting passwords to all the accounts where I have used this email as the email contact. Please help.

[Sabrina_B]

Hi @bish1950 👋.

Thanks for reaching out to us and welcome to the Community Forums, apologies for the issues that you are having with your email account, so that we can assist you we would need to bring you in for a private  message. Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina