NTLworld email account hacked and unable to change password
My ntlworld email account has been hacked and I am unable to log in to it on laptop or phone so unable to reset the password.
Emails are going out to contacts not sent by me but how do I fix it if I can't change the password and how compromising is this for items such as my bank accounts and just about anything?
Can anybody help or point me in the right direction to get this fixed urgently?
In order to access the email account in an email client such as Outlook or Gmail app you need to generate an app password, which you can do via the My Virgin Media account for the email address concerned.
You use the third party email username to sign into the My VM account.
In the email clients you continue to use the full Ntlworld email address as the username together with the generated app password.
https://www.virginmedia.com/help/broadband/manage-email-account