V6 boxes being updated to 360

[chops]

Is there an end date when everyone has to change from the TiVo platform to 360 ?

[chops]

Had a call today saying the box needs to be upgraded to 360 and a new remote will be sent out. I said I don't want to upgrade due to loss of recordings etc. but was told the changeover will happen after 2 months regardless ?

[Graham_A]

As far as I know no such date has been set.  Indeed there has been no indication that current V6 users will be forced to make the change.

[japitts]

Who was this call from, what was the CLI?

Converting to TV360 is entirely voluntary at present.

[chops]

That's interesting as I had a call from VM today (sales team ?) wanting to send me a new remote and change to 360 but when I declined I was told I only had 2 more months of the V6 then it would be required to change....

[chops]

Call was from VM in Scotland ? Sales team ? 080018364xx

They wanted to send me a new remote and changeover to 360 but when I declined I was told I only had 2 more months of using the V6 software then it would be required to change....

[japitts]

Interesting developments.

Outbound calls don't surprise me, saying that neither do over-zealous agents advising that converting is compulsory.

It's not if you don't want to. If you do, calling into 150 is probably as good a method as any.

[chops]

From a sales or upselling point of view are there more services to sell to 360 users than V6 ?

[roy247]

Is your current contract due to expire in 2 months.

[chops]

No, recently renewed.