on 14-11-2021 13:31
Getting various problems. Suspect is remote but some look like it could be V6 box.
1. input channel number , both to change channel or navigate program guide
Often only get 2 of the 3 digits
2. Navigate using up/down/left/right arrows sometimes jumps 2 instead of 1 entry.
Similar problem with >> , << and arrow buttons
3. Inputting Text , eg for search. Hitting pqrs three times often sticks on p
Other similar problems also sometimes happen
All are intermittent problem, but sometimes persist then stop for a time
Answered! Go to Answer
on 14-11-2021 13:50
Hi @miker0
Silly question but have you tried new batteries?
If that doesn't work follow the instructions on the following link virgin-tv-lost-or-damaged-tv-remote/not-working-v6
If that fails to resolve the issue you can order a new remote on the last page of the link.
on 14-11-2021 13:50
Hi @miker0
Silly question but have you tried new batteries?
If that doesn't work follow the instructions on the following link virgin-tv-lost-or-damaged-tv-remote/not-working-v6
If that fails to resolve the issue you can order a new remote on the last page of the link.
on 15-11-2021 09:08
on 17-11-2021 09:12
Hello @miker0,
Thank you for the update 🙂 Please do let us know how it goes with the new remote.
Many thanks,
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on 02-12-2021 12:17
on 04-12-2021 12:28
Glad to hear this looks like it has resolved the issue Miker0
Kind regards,
Zak_M