Good afternoon @Malina423,    Welcome back to the forums & thank you for taking the time to post.    I am sorry to hear that you have had some issues with ending your contract.    We don't provide confirmation of cancellation as such, when did ...

Good afternoon @Tazzim,    Welcome to the forums and thank you for taking the time to post.    I am sorry for the inconvenience that this has caused you.    How are things looking since your post, have you managed to get things up and running? ...

Good afternoon @SteveGill,    Welcome back to the forums & thank you for taking the time to post.    I have manage to run some diagnostic from here & I can't see anything out of the ordinary, do you have any other devices that these drops are eff...

Thank you for confirming.    Just to double check, you haven't changed phones or any settings on your device (that has the VM sim in)?    Kind regards, Zak_M

Good afternoon @drbenway.    Welcome back to the forums and thank you for taking the time to post.    I am sorry to hear that you have had some issues with receiving calls.    Has anything changed on your account recently? Have you been able to...