Moved house last week (18th April) and ever since i have been unable to access Netflix as it is now asking to update payment, i have Netflix standard as part of the Big Bundle package and worked fine at my old house. I have spent many hours/days on the phone and via chat with VM to resolve but to no avail. An IT ticket was raised 6 days ago to resolve but still havent heard anything and with 2 young kids i need Netflix activated ASAP. I only joined VM just over 2 weeks ago (so not a great experience for a new customer) and Netflix was activated within a day so why is it taking so long to reactivate in my new house, just send me an activation link, it cant be that difficult!
