Virgin Media Community

[Crysty1992]

Hi, i have been abroad and when i come back anyone who call me is marked as private number, what to do? 

[sophist]

is this on your virgin mobile phone?

[jbrennand]

is this a VM Mobile phone or landline Q - I will move to a better place.

[Crysty1992]

Is a vm mobile sim

[Corey_C]

Thanks for your post, Crysty1992,

What is the make/model of your handset?

Cheers,

Corey C

[Crysty1992]

Samsung S8

[Paul_DN]

Hi Crysty1992,

Please can you try the below?

1. From the home screen, swipe either up or down to access apps.
2. Select Phone.
3. Select Tap on the 3 dots on the top right corner.
4. Select Settings.
5. Select Other call settings.
6. Push slider to activate Show caller information.

Regards

Paul.

[Crysty1992]

Its working now, thank you

[Ashleigh_C]

That's so great to hear and I'm so happy to hear your number is back up and running!

Please don't hesitate to contact us in the future via the forums should you need any further assistance or have any queries. 

Thank you.