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No signal/mobile anywhere.

craigyboy16
Joining in

Hi I'm not recieving any signal or mobile data. My phone is saying there is 'no network' I can't phone 789 to see what's going on because I have no network. It was working fine last night up until I had a message from my bank then it all just stopped working.

 

Please help ##Oppo X3 lite

2 REPLIES 2

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @craigyboy16,

Welcome back! Thanks for posting.

I am sorry to see that you are having issues with your mobile signal.

Can you please tell me if you have an outstanding balance with us?

Many thanks,

Hayley
Forum Team



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enlli
Very Insightful Person
Very Insightful Person

Have you tried reloading into the network.

Good way is to go into networks and select manual then try to log into any network but virgin and let it fail. Then try logging back into Virgin.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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