enlliVery Insightful PersonJoined 12 years ago9996 Posts145 LikesLikes received1461 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsRe: virgin Mobile Account I suspect you husband originally called Virgin to cancel, but all airtime contracts were moved over to O2 some time go and it is them you need to ring to cancel. I suspect that has not happened. Re: Can't connect to the network and data not working Re: Claim under consumer law? As long as I have been on this Community Virgin have denied any responsibility for repair after 12 months. How they have got away with it for so long I cannot fathom. Apple are just as bad Re: Phone bill If Virgin operate like O2 then a formal complaint can take weeks ( around 8 in O2s case) during which customer services won't take any further action Re: New bundle includes mobile but O2 have sent message that they will bill me The full price should be split in two. One charge from Virgin and one from O2. Both should add up to the figure quoted. Re: O2 data is rubbish casbar I was in your area in the last 3 weeks. Shall we say I switched my data over to EE to do what I needed. It seems to be capacity issues in the main. Re: Volt benefits...how many? David_Bn Never used to be same name, just same address. Have things changed? Re: Volt benefits...how many? There is only one uplift to WiFi Speeds https://community.o2.co.uk/t5/Volt/Volt-Megaguide/td-p/1541963 Re: Volt benefits - all in household on O2 but no benefits Apply through MyO2 and ignore any messages that say its not available Should hit within 14 days of applying Re: Signed up to Volt but how do I get the O2 sim? SIM cards are sent out by O2 Have you contacted them and explained what has happened? https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
